Retail & Customer Service
This pathway has been designed to support learners in developing the employability skills to work in the retail and customer service industries. Learners hoping to gain employment in roles including shop assistants, warehouse operatives, cafe and restaurant waiting on staff, and any customer facing roles, will develop the skills they need on this course.
“I’ve seen my daughter’s confidence grow. She’s loving every minute!”
All learners will experience real working environments when they complete internal work experience in our community shop and cafe, as well as the college shop. External work placements may include Tesco, Co-Op, local farmers markets and other local business where they can practice all the knowledge, skills and behaviours they have learned at college.
The course will teach learners about health and safety in practical environments, serving food and drink, handling stock, looking after customers in hospitality and retail, teamwork and many other transferrable work-ready skills.
Looking for more information on our Retail & Customer Service course?
If you require more information please get in touch.